Your Questions, Answered
Find answers to common questions about our services, what to expect during your visit, insurance, and more.
Can't find your answer? We're here to help.
First Visit & General
What should I expect during my first visit?
Your first visit typically lasts 45-60 minutes and includes a comprehensive health history review, physical examination, and if necessary, digital X-rays. Dr. Craig Heinrich will discuss your symptoms, goals, and create a personalized treatment plan tailored to your needs.
Do I need a referral to see a chiropractor?
No, you do not need a referral to schedule an appointment with us. You can call our office directly at (517) 381-1880 or contact us through our website.
What should I wear to my appointment?
We recommend wearing comfortable, loose-fitting clothing that allows for easy movement. Avoid restrictive clothing like tight jeans or dresses. If needed, we have gowns available.
How long do appointments typically last?
Initial consultations last approximately 45-60 minutes. Follow-up visits are typically 15-30 minutes depending on the treatments being performed.
Is chiropractic care safe?
Yes, chiropractic care is widely recognized as one of the safest, drug-free, non-invasive therapies available for musculoskeletal conditions. Dr. Craig Heinrich is extensively trained and uses gentle, proven techniques appropriate for each patient's condition.
Insurance & Payment
What insurance plans do you accept?
We provide super bills for insurance reimbursement. We recommend calling our office to discuss your specific situation before your first visit.
Do you offer payment plans?
Yes, we offer flexible payment options including CareCredit for patients who qualify. We believe everyone deserves access to quality healthcare regardless of their financial situation.
What if I don't have insurance?
We welcome patients without insurance and offer competitive self-pay rates. We also provide a Good Faith Estimate for all services as required by law. Ask about our wellness packages for ongoing care.
How much does a typical visit cost?
Costs vary depending on the services provided. We'll always discuss costs upfront before any treatment. Contact our office for specific pricing information.
Chiropractic Care
Does chiropractic adjustment hurt?
Most patients experience minimal to no discomfort during adjustments. You may hear a popping sound, which is simply gas releasing from the joint. Some patients experience mild soreness after their first few visits, similar to starting a new exercise routine.
How many visits will I need?
Treatment plans vary based on your condition, severity, and health goals. Some patients find relief in just a few visits, while others with chronic conditions may benefit from ongoing care. Dr. Craig Heinrich will recommend a personalized treatment plan during your consultation.
Can children receive chiropractic care?
Yes, chiropractic care is safe and beneficial for patients of all ages, including infants and children. We use gentle, age-appropriate techniques for our pediatric patients.
Is chiropractic care safe during pregnancy?
Absolutely. Prenatal chiropractic care can help manage back pain, improve pelvic alignment, and support a healthier pregnancy. Dr. Craig Heinrich is trained in techniques specifically designed for pregnant patients.
SoftWave & Advanced Therapies
What is SoftWave Therapy?
SoftWave Therapy uses acoustic waves to stimulate the body's natural healing processes. It's FDA-cleared and effective for treating chronic pain, tendon injuries, and promoting tissue regeneration without surgery or medication.
Does SoftWave Therapy hurt?
Most patients describe the sensation as mildly uncomfortable but tolerable. The intensity can be adjusted based on your comfort level. Treatments typically last 10-15 minutes.
What is spinal decompression?
Spinal decompression is a non-surgical treatment that gently stretches the spine, relieving pressure on compressed discs and nerves. It's highly effective for herniated discs, sciatica, and chronic back pain.
What is knee decompression (KneeOnTrac)?
KneeOnTrac is a revolutionary non-surgical treatment for knee pain that uses gentle decompression to relieve pressure, reduce inflammation, and promote healing in the knee joint. It's an excellent alternative to knee surgery.
What is PEMF therapy?
PEMF (Pulsed Electromagnetic Field) therapy uses electromagnetic waves to stimulate cellular repair and reduce inflammation. It's effective for chronic pain, wound healing, and improving overall cellular function.
Neuropathy & Chronic Pain
Can you treat peripheral neuropathy?
Yes, we specialize in neuropathy treatment using a combination of therapies including PEMF, SoftWave therapy, and nutritional support to help restore nerve function and reduce symptoms like numbness, tingling, and burning sensations.
What causes neuropathy?
Neuropathy can be caused by diabetes, chemotherapy, injuries, infections, vitamin deficiencies, and other conditions. Our comprehensive approach addresses the underlying causes while providing symptom relief.
How long does neuropathy treatment take?
Treatment duration varies based on the severity and cause of your neuropathy. Many patients notice improvement within the first few weeks, with optimal results typically achieved over 8-12 weeks of consistent treatment.
Weight Loss & Wellness
What is the ChiroThin weight loss program?
ChiroThin is a doctor-supervised weight loss program that combines a specific dietary protocol with natural supplements to help you lose weight safely and effectively while maintaining muscle mass and energy levels.
What is Uromaxx therapy?
Uromaxx is a non-invasive treatment for pelvic floor dysfunction and incontinence. It uses advanced technology to strengthen pelvic floor muscles without surgery, helping patients regain bladder control and improve quality of life.
Do you offer nutritional counseling?
Yes, we offer comprehensive nutritional counseling to support your overall health and wellness goals. Proper nutrition plays a crucial role in healing, pain management, and maintaining optimal health.
Still Have Questions?
Our team is happy to answer any questions you may have. Contact us today or schedule a consultation to learn more about how we can help.